Journera's core product, Journey Flow, is offered through our secure, real-time data exchange platform to inform you what's happening on your customer's trip while it's happening. With Journey Flow data, you can proactively respond to a customer's need to create a better, more fluid journey.
Leverage a full view of your guest's travel journey to create more seamless, personalized experiences and proactively serve your customers
JourneyVision provides unprecedented real-time data about your guests' journeys - early arrivals, late departures, flight delays and cancellations are all captured, letting you cater to each traveler's unique situation. It’s personalization unlike travelers have seen before.
JourneyVision doesn’t end with the guest experience. Use new information to extend personalized offers which drive ancillary revenue, and improve your operational efficiency with better insight into guest behavior.
Integration is simple - Onboard data directly through your PMS or the Journera API, and receive credentials to log in. It's that easy!
Any travel-related company can participate. Work with any of your partners in the industry
Connect to Journera once, then work with partners at the push of a button - no bespoke implementations required
Better serve your customers by knowing what is happening on their trip while it is happening
Travel Events
Customer Reservations
Customers
Journera’s algorithms match customers and trip components across different companies, delivering real-time data to partners before, during and after a customer’s trip.
We provide a suite of APIs for travel companies to connect to the Journera platform.
As data is published to Journera, our algorithms detect matches and initiate the flow of travel events for that shared customer’s trip. When your customer’s trip changes - say a new component is booked or a disruption occurs - we immediately deliver those events to you and your Journera partners.
All personal data is cryptographically hashed so that it’s unreadable and unrecoverable.
You own and govern your data by choosing which partners can subscribe to your data.
Journera is Privacy Shield certified and GDPR compliant.
You develop once and leverage data from multiple sources without costly incremental integrations.
