Journera’s core product, Journey Flow, is offered through our secure, real-time data exchange platform to inform you what’s happening on your customer’s trip while it’s happening.
With Journey Flow, you can proactively integrate real-time travel events across providers into your customer experience for a better, more fluid journey.
Any travel-related company can participate. Work with any of your partners in the industry
Connect to Journera once, then work with partners at the push of a button - no bespoke implementations required
Better serve your customers by knowing what is happening on their trip while it is happening
Journera’s algorithms match customers and trip components across different companies, delivering real-time data to partners before, during and after a customer’s trip.
We provide a suite of APIs for travel companies to connect to the Journera platform. As data is published to Journera, our algorithms detect matches and initiate the flow of travel events for that shared customer’s trip. When your customer’s trip changes - say a new component is booked or a disruption occurs - we immediately deliver those events to you and your Journera partners.
Work with data easily via standardized APIs providing one-to-many connectivity and advanced data normalization
Any data used to enhance a traveler’s experience requires explicit permission from the Publisher - no data flows to subscribers without proper permissions in place
All sensitive personal data is cryptographically hashed so that it is unreadable and unrecoverable - even for Journera employees
Both Publisher and Subscriber must know a traveler to use the platform for improving their experience - Journera cannot be used for customer acquisition or selling travelers' contact information
Journera is Privacy Shield certified and GDPR-compliant, adhering to the highest standards of global privacy practices
Create personalized experiences for your customers by connecting the journey together with Journera's GXR. Make the journey seamless and serve your customers in real-time.
Enrich your current partnerships by making the use of data with partners easier. Create new partnerships at the click of a button, and maintain complete control over every aspect of your relationships.